
Samsung Electronics Unveils ‘AI Home’ Vision at Welcome to Bespoke AI Event
Rashad Iskandrni
Bespoke
AI appliances with upgraded AI and screens, across multiple new product
categories
solve users’ burdensome problems at home
Riyadh, Saudi Arabia – Apr. 14, 2025 – Samsung Electronics Co., Ltd. unveiled its refreshed “AI
Home” vision and innovative appliance lineup at its global launch event,
Welcome to Bespoke AI, in Seoul, Korea. With a focus on providing a more secure
and intuitive user experience, the company introduced an AI Home experience, showcasing
advanced AI features and a wider range of screen-enabled appliances.
Jeong Seung Moon,
EVP and Head of the R&D Team for Digital Appliances Business at Samsung
Electronics, opened the global press conference by introducing the company’s
vision for creating an AI Home that harmoniously connects various devices and,
as a result, caters to user needs in every room of the home.
"Through our
Bespoke AI appliances, Samsung has brought an AI Home to life that not only
enhances everyday convenience but also enables energy savings and care," said
Jeong Seung Moon. "We will continue to expand the advanced AI Home to more
households, leveraging smart screens, Bixby and Knox security."
The 2025 Bespoke
AI Appliance Lineup
During the
event, Samsung introduced its Bespoke AI appliances for 2025, which bring new
and innovative functionalities to solve users’ difficult problems.
At
the heart of the company’s vision is the AI Home display.[1]
Built upon the innovation of the first introduction of the AI Home display last
year, the AI Home with new size options has been expanded to a broad range of
new products, such as Bespoke AI Refrigerators, the Bespoke AI Laundry Vented
Combo, Washers, and Dryers.[2]
The
9-inch AI Home screen on the Bespoke AI Refrigerator lineup increases
consumers’ options by offering a similar experience to what’s available on the
larger AI Family Hub™ screen. With the upgraded AI Vision Inside,[3]
food management has been enhanced with new features such as automatic
recognition of processed food items,[4] for models with the AI
Family Hub™ and those with the AI Home. Through the 7-inch AI Home in the
Bespoke AI Laundry, users can intuitively control the washing and drying
cycles, as well as monitor and control other connected devices.[5]
Moreover, the new
Bespoke AI appliances bring enhanced features that adapt to consumer needs. For
example, the Bespoke AI Hybrid Refrigerator utilizes AI to efficiently cool the
inside of the fridge, detecting its current status and predicting internal temperature
changes to effectively adapt cooling.
The Bespoke AI
Laundry includes new functions to enhance consumer convenience, with new
standalone models that have upgraded AI Wash and AI Dry to AI Wash+ and AI
Dry+,[6]
as well as models to be launched in Europe, using up to 55% less energy than
class A minimum requirements for the washer.[7]
Also, Samsung unveiled the new Bespoke AI Laundry Vented Combo, which is the
first ever vented combo in its class.[8]
It significantly reduces drying time, finishing both washing and drying in 68
minutes with its Super Speed cycle.
Samsung is
continuing to innovate its vacuum cleaner lineup, as well. The cordless stick
vacuum cleaner, the Bespoke AI Jet Ultra, will be launched with the world's
most powerful[9] suction
power of up to 400W.[10]
The upgraded AI Cleaning Mode 2.0[11]
classifies more diverse environments[12]
like corners[13] and the
type of carpets[14] for improved
cleaning performance.
Samsung also
revealed the Bespoke AI Jet Bot Steam Ultra.[15]
Not only is the robot vacuum cleaner designed to climb thresholds, but it is
also enhanced with AI Object Recognition for complex environments,[16]
which can recognize obstacles as small as 1cm, and even transparent liquids[17]
for better cleaning results. And when it encounters corners or walls, the brush
pops out, allowing it to clean areas that can be difficult for typical robot
vacuum cleaners to deal with.
Samsung Home
Appliances Bring Easy to Use, Care and Saving to Consumers
Samsung
elaborated further on its “AI Home” vision and its commitment to integrating AI
across the connected experience to cater to diverse lifestyles — through the
core benefits of Easy to Use, Care and Saving.
Thanks to the
adoption of the AI Home display, users will find it easier than ever to engage
with the full functionality of their Bespoke AI appliances. The smart screen is
now an even better central control hub, even connecting third party devices
through SmartThings without the need for a separate hub device.[18]
Users can also utilize features like the refrigerators’ Daily Board to receive
personalized information and better manage their day — or use Map View to
effortlessly monitor and control other connected devices.
The
upgraded Bixby allows for easier control of appliances through voice commands
and enhances usability through new features like Voice ID.[19]
It personalizes services by recognizing the user’s voice, automatically
switching to the Samsung account of the speaker and showing their calendar on
the screen. And if that person also uses the low vision option on their Galaxy
smartphone, it will be automatically synced to the screen for a better viewing
experience.
New SmartThings
services were also introduced during the event, including Family Care,[20]
which sends an alert to other family members if a user's movement is not
detected at the set time — or if there is no activity for a certain amount of
time after the last activity. It is also possible to use the robot vacuum
cleaner to look for signs of an emergency, with all of this functionality being
tightly secured by Samsung Knox.
Continued
Efforts To Deliver Reliable Experiences
To complete its
“AI Home” vision for 2025, Samsung shone a light on how it is pushing the
boundaries of innovation, prioritizing a trusted experience for users.
First, Samsung will apply enhanced Knox security to devices across the lineup so that
users will be able to
enjoy their AI
Home experience with peace
of mind. This year in particular, Trust Chain, which is part of Knox Matrix,
is applied to all Wi-Fi enabled appliances launching in 2025. Users can
continuously monitor products’ security status in real time through the
dashboard.[21]
Knox Vault is also applied to home appliances for the first time,[22]
storing particularly sensitive user information, such as passwords and
authentication information, in a
separate hardware chip to ensure protection. Furthermore, to
protect against the potential of future quantum attacks, Samsung’s security is also equipped with
post-quantum cryptography (PQC), a part of Knox Matrix Credential
Sync, for its screen-applied products.[23]
Another key
priority for Samsung is making sure that customers can use the latest software
features on their existing appliances without buying new ones. With Smart
Forward,[24] the software
update service through SmartThings, Samsung continuously updates its appliances
with new features to enhance the consumer experience.
Samsung is also
actively improving product maintenance. SmartThings Home Care utilizes AI to
diagnose each appliance’s status, and if signs of malfunction are detected, it
sends a notification in advance. In addition, a technical support
representative can provide guidance on remote measures based on pre-diagnosis
results. [25] This
support feature has already expanded to more countries, including France,
Netherlands, and Canada, following Korea and the United States.
By integrating all
of these wide-ranging initiatives, Samsung aims to create safer and more
reliable smart home experiences that users can enjoy with comfort and peace of
mind.
###
[1] AI Home display refers
to the 7" or 9" LCD screen on the product. Does not mean all services
available on the AI Home are AI or generate information or outcome using AI.
Certain functions accessible through the AI Home utilize AI-based algorithms,
which can be updated periodically to improve accuracy. AI-based algorithms may
generate incomplete or incorrect information.
[2] AI Home is available on select models, and its availability
may vary by region.
[3] Available on select
T-Type and French Door refrigerator models. As of April 2025, AI Vision Inside
can recognize 37 food items like fresh fruits and veggies. If the food is not
recognizable, it may be listed as an unknown item. AI Vision Inside cannot
identify or list any food items in the fridge door bins or freezer. It
recognizes food items based on deep learning models, which may be updated
periodically to improve accuracy.
[4] AI Vision Inside will
recognize and recommend that users save processed food items that have been
placed inside multiple times, allowing up to 50 items to be saved with the
designated name. Processed foods are limited to those that keep a certain
packaged form. AI Home recommends saving the item after it has been input more
than 4 times during 30 days.
[5] A Wi-Fi connection and
a Samsung account are required. Third-party devices must be SmartThings
compatible.
[6] Based on an advanced
AI-created algorithm. It may not detect certain fabrics or accurately identify
them when a load includes a mixture of different fabric types. To prevent wear,
wash like fabrics together. For US, the names of features are applied differently;
AI OptiWash and AI OptiDry to AI OptiWash+ and AI OptiDry+.
[7] Based on Samsung
internal testing. The energy consumption of this 9KG model is EEI 21.8, which
is 55% more energy efficient compared to the minimum threshold of energy
efficiency class A (EEI 52 for 9KG models). Energy ratings tested with Eco
40-60 program, 55% savings tested with Eco 40-60 program.
[8] Among 27” vented
washer/dryers. Sold only in the U.S., Canada and Mexico.
[9] Based on testing by SLG
Prüf- und Zertifizierungs GmbH, in accordance with the IEC 62885-4 Cl.5.8
standard, using a handheld type vacuum cleaner (with no brush) in Jet mode. The
results were compared to cordless stick vacuum models available on the market
with a stated suction power within 30% of the actual suction power of the
Samsung model tested by SLG. Based on sales data between January 2024 and
December 2024 as compiled by an independent market research institute.
[10] Based on testing by SLG
Prüf- und Zertifizierungs GmbH, in accordance with the IEC 62885-4 Cl.5.8
standard. Measured at the inlet of the non-motorized tool when the dustbin is
empty, using Jet Mode and a large capacity battery that is fully charged. Lasts
up to 1 min.
[11] The updated functions
of AI Cleaning Mode 2.0 can be activated after registering the stick vacuum
cleaner on the SmartThings App. The operation of AI Cleaning mode 2.0 may be
limited in certain environments, such as when the All-in-one Clean Station is unplugged
or Wi-Fi connection is unstable or the Bluetooth connection status between the
stick vacuum cleaner and the All-in-one Clean Station is unstable. If AI
Cleaning mode 2.0 does not work frequently, please move the All-in-one Clean
Station to a space without obstacles nearby. To enable continuous function
updates, keep Wi-Fi on in the house on at all times.
[12] The ability to identify
different cleaning environments and the time it takes to change the settings
can be affected by environmental conditions.
[13] When used with Slim LED
Brush+. Corner and floor-wall joint detection only operates in hard floor
environments. "Corner" refers to the area where two flat and closed
walls meet. The suction power increases about 2-3.5 seconds after the brush is
pressed against the wall. If the brush contacts only one side of the corner or
if there is a gap in the corner, it may not be recognized as a corner, and the
recognition accuracy and reaction speed may vary depending on the wall shape
and actual usage environment.
[14] When used with Active
Dual Brush.
[15] Product features are
still in development and may change. It does not guarantee final
specifications.
[16] Based on our deep
learning model trained using a predefined set of data and may yield incomplete
or incorrect information. New datasets may be introduced to our learning model
from time to time to enhance its accuracy.
[17] A liquid spill is
defined as having a size of 7cm x 7cm or larger. Identification may be affected
by the size of the stain or the environmental conditions of the floor, such as
the floor pattern.
[18] Available in the
refrigerators’ 32” AI Family Hub and/or 9” AI Home. A Wi-Fi connection and a
Samsung account are required. All products must be connected to SmartThings.
Only 3rd party devices that are compatible with SmartThings can be registered.
[19] Bixby availability may
vary depending on the country. Bixby only recognizes certain accents and
dialects of English (U.K.), English (U.S.), English (India), French (France),
German (Germany), Italian (Italy), Korean (South Korea), Mandarin Chinese (China),
Spanish (Latin America), Spanish (Spain) and Portuguese (Brazil). Voice ID will
be available starting May of 2025 through Smart Forward update. Launch date may
differ according to region and country. Bixby activated Samsung Account is
required. Up to six accounts can be registered per device. To increase the
accuracy of identifying each voice, it is recommended for you to register your
voice in quiet surroundings. Voice ID is done based on the tone of voice used
during registration process. Any change or modification to your voice may lead
to misidentification.
[20] Appliance must support
Wi-Fi and connect to SmartThings to activate service. Users can activate the
service on the SmartThings.
[21] Trust Chain Dashboard
is applied to appliances with 7-inch or 9-inch AI Home, and AI Family Hub™
screen launching in 2025.
[22] Knox Vault is applied
to Bespoke AI Jet Bot Steam Ultra and appliances with 7-inch or 9-inch AI Home,
and AI Family Hub™ screen launching in 2025, except Bespoke AI Oven.
[23] PQC is applied to
appliances with 7-inch or 9-inch AI Home, and AI Family Hub screen™ launching
in 2025, except Bespoke AI Oven.
[24] Smart Forward updates
are available for software only, and for models released after 2017 that are
equipped with standardized OCF protocol. Adequate hardware specifications may
be required for certain updates. Available on Android and iOS devices. A Wi-Fi
connection and a Samsung account are required.
[25] Applicable to
appliances launched after 2018 and is supported on models with standardized OCF
protocol released from 2018 onward. Supported features may vary according to
region and country. Appliance must support Wi-Fi and connect to SmartThings to
activate service.